HYPE Innovation News and Press

HYPE Innovation Tops G2's Fall 2024 Idea Management Software User Satisfaction Ratings

Written by Lucas Potasso-Justino | Oct 22, 2024 12:42:06 PM

“Feedback from our users has been very positive and we’ve seen our activity consistently grow since implementing the system,” commented one user.

Bonn, Germany — HYPE Innovation has been recognized as a Leader in G2’s Grid Report for Idea Management, Fall 2024, standing out for its high customer satisfaction and strong market presence. With a 4.7/5 average rating, 94% of users indicated they would recommend HYPE Innovation.

Leadership Recognition 

As part of this recognition, G2 awarded HYPE Innovation seven distinct leader badges for standout performance in various categories, many of which were backed by higher-than-average Net Promoter Scores (NPS): 

Report NPS Rank
Grid Report for Idea Management | Fall 2024  88% (avg. 69%) 
Europe Regional Grid Report for Idea Management | Fall 2024    90% (avg. 72%) 
EMEA Regional Grid Report for Idea Management | Fall 2024  93% (avg. 72%) 
Momentum Grid Report for Idea Management | Fall 2024  Not Applicable 
Enterprise Grid Report for Idea Management | Fall 2024  88% (avg. 69%) 
Enterprise EMEA Regional Grid Report for Idea Management | Fall 2024  90% (avg. 72%) 
Enterprise Relationship Index for Idea Management | Fall 2024  Not Applicable 

User Satisfaction Ratings 

HYPE Innovation also achieved higher-than-average scores across all categories in the User Satisfaction Ratings of the Grid Report for Idea Management, Fall 2024: 

Category User Satisfaction Rating
Quality of Support  97% (avg. 93%) 
Ease of Use  93% (avg. 89%) 
Meets Requirements  94% (avg. 89%) 
Ease of Admin  91% (avg. 88%) 
Ease of Doing Business With  98% (avg. 94%) 
Ease of Setup  89% (avg. 87%) 

Latest User Reviews 

  • "Amazing Product & People"
  • "Flexible system, incredible support team"
  • "Robust platform, incredible support team!"

Review of the Quarter 

Amazing Product & People

"Where do I begin? The UI, the ease to set up a challenge, the collaboration tools, the integrations, and the reporting have all been instrumental in our program’s success. Feedback from our users has been very positive and we’ve seen our activity consistently grow since implementing the system."


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About HYPE Innovation  

HYPE Innovation is a leading provider of software and consulting for innovation management, offering a comprehensive platform for the entire lifecycle of your innovation program. Our solutions encompass end-to-end Ideation, Technology and Trend Management, Startup Scouting, Innovation Partner Management, and Ecosystem Engagement. As a top-tier player in the innovation management landscape, we enable our clients to uncover opportunities, foster collaboration, and drive strategic goals, from growth to cost-saving and sustainable transformation, enabling them to excel at innovation. 

About G2 

G2 is the world's largest and most trusted software marketplace. More than 80 million people annually — including employees at all of the Fortune 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business – including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on Twitter and LinkedIn.