“Their customer support is outstanding, providing best-in-class consulting services and regular client-focused events that showcase new developments,” commented one user.
Bonn, Germany — For a second consecutive quarter, HYPE Innovation has been recognized as a Leader in G2’s Grid Report for Idea Management, Winter 2025. The recognition highlights HYPE's exceptional customer satisfaction and strong market presence, with a 4.8/5 average rating and 95% of users recommending the platform.
Leadership Recognition
G2 awarded HYPE Innovation seven leader badges, underscoring its standout performance across key categories, many backed by higher-than-average Net Promoter Scores (NPS):
| Report | NPS | Rank |
|
Grid Report for Idea Management | Winter 2025 |
88% (avg. 69%) |
 |
|
Enterprise Grid Report for Idea Management | Winter 2025 |
89% (avg. 70%) |
 |
|
Momentum Grid Report for Idea Management | Winter 2025 |
Not Applicable |
 |
|
EMEA Regional Grid Report for Idea Management | Winter 2025 |
93% (avg. 73%) |
 |
|
Relationship Index for Idea Management | Winter 2025 |
87% (avg. 82%) |
|
|
Enterprise Relationship Index for Idea Management | Winter 2025 |
86% (avg. 82%) |
 |
User Satisfaction Ratings
HYPE Innovation also achieved higher-than-average scores in all categories of G2’s Grid Report User Satisfaction Ratings:
| Category | User Satisfaction Rating |
| Quality of Support |
97% (avg. 93%) |
| Ease of Use |
94% (avg. 90%) |
| Meets Requirements |
94% (avg. 89%) |
| Ease of Admin |
92% (avg. 88%) |
| Ease of Doing Business With |
99% (avg. 95%) |
| Ease of Setup |
90% (avg. 88%) |
Latest User Reviews
- “Great Innovation Software and Support”
- “An invaluable partner and a real extension of our team!!!”
- "Best Innovation Platform Available"
- “So much more than an innovation tool!”
- “Hype = Productivity”
Review of the Quarter
Enterprise-Grade Innovation Platform with Exceptional Support
“The platform offers remarkable scalability and seamless integration capabilities with existing infrastructure. Their customer support is outstanding, providing best-in-class consulting services and regular client-focused events that showcase new developments. The knowledge sharing and best practice sessions have been invaluable for optimizing our innovation processes since 2018. The platform's maturity and continuous evolution demonstrate their commitment to staying ahead of industry needs.”
For the latest news and insights, follow HYPE Innovation on LinkedIn.
About HYPE Innovation
HYPE Innovation is a leading provider of software and consulting for innovation management, offering a comprehensive platform for the entire lifecycle of your innovation program. Our solutions encompass end-to-end Ideation, Technology and Trend Management, Startup Scouting, Innovation Partner Management, and Ecosystem Engagement. As a top-tier player in the innovation management landscape, we enable our clients to uncover opportunities, foster collaboration, and drive strategic goals, from growth to cost-saving and sustainable transformation, enabling them to excel at innovation.
About G2
G2 is the world's largest and most trusted software marketplace. More than 80 million people annually — including employees at all of the Fortune 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business – including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on Twitter and LinkedIn.
